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Boardroom Insiders Executive Profiles Blog

The Five Biggest Goofs Sales Teams Make with CXOs

Posted by Sharon Gillenwater on Oct 18, 2016 7:48:37 PM

Longing for the good old days? You know, the Mad Men school of closing sales over leisurely three martini lunches or a game of golf? Yeah, enterprise B2B selling is harder these days. There are so many more stakeholders who have a role in the buying decision—especially when it comes to major technology purchases. And, increasingly, it’s top-level management—those in the C-suite—who are making these critical decisions. It doesn’t help that global enterprise IT spending growth has been flat—at 1 percent in 2016—according to Gartner. And yet even that small percentage still lays a lot of budget on the table—around $2.7 trillion globally.

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Topics: Sales Enablement, Enterprise Sales, CXO Priorities, Sales Leadership

Busting Two Big Sales Myths

Posted by Dianne Turner on Oct 7, 2016 6:19:00 PM

Editor’s Note: This week we are proud to publish a guest post from Dianne Turner, a longtime enterprise sales professional. Turner has been a valued and trusted advisor for us at Boardroom Insiders as we strive to provide our clients with advice and best practices around enterprise sales and CXO engagement strategy.

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Topics: Sales Enablement, Enterprise Sales

Four Keys to Improving Sales Potential with Enterprise Decision Makers

Posted by Sharon Gillenwater on Sep 30, 2016 6:46:12 PM

Enterprise sales teams are under more pressure than ever. Customer budgets are tighter. There are more decision makers touching every deal. Sales cycles are getting longer and more deals dead end with no decision made. Sales teams are investing months—even years—nurturing relationships that seem as if they will never pay off.

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Topics: Sales Enablement, Enterprise Sales, enterprise deals, Sales Leadership

Why Your CXO Events Aren’t Paying Off…And Five Ways You Can Improve

Posted by Sharon Gillenwater on Sep 19, 2016 5:50:37 PM

Before I started Boardroom Insiders I worked as a consultant to some of the biggest tech companies in Silicon Valley, helping them improve their return on investment in industry events.

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Topics: CXO Insight, CXO Priorities, Event Strategy

Three Things You Need to Know About Social Selling

Posted by Sharon Gillenwater on Sep 2, 2016 6:12:17 PM

There’s no escaping the fact that we live and conduct business in a social world. Harnessing social technology is clearly now a mandate for sales. The consumer sales ecosystem has known this for years. But how are B2B, and in particular enterprise B2B sales teams succeeding with social selling? While companies like Oracle and IBM are implementing social selling programs with great success, social selling evangelist Jill Rowley, in an article in ZDNet, says that most companies are actually in the infant stages of social selling as a concept, with the majority of firms only leveraging social media in random bouts and not training their sales staff to effectively exploit the network.

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Topics: Sales Readiness, CXO Insight, C-Suite Selling

Three Things Enterprise Salespeople Can Learn from Management Consultants

Posted by Sharon Gillenwater on Aug 16, 2016 12:42:42 PM

Enterprise sales teams struggling with CXO selling should take a page out of the management consultant’s playbook. Because of the transformational nature of most management consulting engagements, management consultants have always been visible and relevant to the C-suite.

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Topics: Enterprise Sales, CXO Insight, C-Suite Selling

When SaaS Companies Grow Up: Selling Bigger Enterprise Deals

Posted by Sharon Gillenwater on Aug 11, 2016 1:43:04 PM

Recently I came across an article called "Back To The Future In Enterprise SaaS Selling.” The authors make the argument that as SaaS companies mature, it is important that they acquire more "old school skills" to continue to grow. Specifically, they are talking about the skills to sell larger, enterprise deals.

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Topics: Enterprise Sales, Executive engagement, CXO Insight, Business Conversation, SaaS

The Case of Your Disappearing Customers

Posted by Sharon Gillenwater on Aug 3, 2016 12:24:25 AM

One of the fundamentals of customer retention is that it generally costs organizations more to acquire a new customer than to keep an existing one. It’s not unusual to read about customer churn in areas like telecommunications and media, but for SaaS companies, minimizing your churn rate is critical, given the recurring revenue model and how much time, money, and energy it takes to acquire and onboard customers in the first place. The longer they stay, the more profitable your business is, which is why “Customer Success” (or making sure your customers have success as a direct result of using your product) is such a hot topic these days.

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Topics: CXO Insight, CXO Priorities, Customer Intelligence

Anatomy of an Executive Profile: How We Do It

Posted by Sharon Gillenwater on Jul 25, 2016 2:15:58 PM

We preach a lot about the value of knowing as much as possible about your customer. Having deep insight into their goals and concerns is powerful. It helps you determine how your solutions can fit their business needs and how you can become their trusted partner. And, it doesn’t hurt if you can connect with the people themselves on a personal level.

That’s why we research and prepare executive profiles in such depth. It’s our goal to provide sales and marketing teams with as much solid, relevant information about each individual as is publicly available. Since we often get questions from our customers about how we do it, we thought it was time to show you how the sausage is made.

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Topics: CXO Insight, Executive Profiles, C-Suite Selling, CEO Profiles, C-Suite

What Real CXO Insight Looks Like…and How to Connect the Dots

Posted by Sharon Gillenwater on Jun 30, 2016 3:27:25 PM

Day in and day out we conduct deep research on CXOs so you don’t have to. We look for insight that helps sales and marketing teams better understand their prospects and customers—what they’re thinking, their goals, challenges and what keeps them up at night. We also seek out nuggets that reveal something about their personality and key quotes that strike at the heart of what they and their organization are all about. When it comes to selling to CXOs, knowledge is power. The more you know, the better you can position yourself as being relevant, credible and a worthy potential business partner.

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Topics: CXO Insight, Executive Profiles, C-Suite Selling, CEO Profiles, C-Suite

Why Customer Intel Makes or Breaks Sales Calls