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How "Spoon Feeding" Sales Drives Bigger Enterprise Deals

May 15, 2014

Despite increasing levels of personalization and targeting in the consumer realm, the enterprise has a long way to go when it comes to providing their own employees--particularly salespeople--with the right information when they need it.

Salespeople are drowning in data and tools that are supposed to make their jobs easier--but sometimes they just contribute to the noise. 22831326 s copy

Wouldn't it be great if salespeople could get just enough of the right information exactly when they need it?

Enterprise marketers are trying to crack this nut with programs designed to "spoon feed" sales with actionable and timely insight about key accounts and the executive decision makers who hold the purse strings. Some examples include:

  • Timely executive insight: Providing insight into what their customers care about
  • Business strategy mapping: Mapping an account's strategic initiatives to the executive team
  • Relationship mapping: Uncovering executive-to-executive connections
  • Face-to-face opportunities: Insight about which events customers are attending

What we've seen is this: while sales might view "spoon feeding" with skepticism at first, once they've had a taste, they want more. Why? Because 

  • it's relevant
  • it's timely
  • it makes them look smarter in front of customers
  • it gives them an edge over competitors
  • it helps them close bigger deals faster

In this age of information overload, less is more and "spoon feeding" is a good thing. Marketers could do better by offering fewer tools and focus on relevance and timeliness. Intrigued? Here are more helpful resources:

Do you have "spoon feeding" success stories? If so, we'd love to hear them. Email me at sharon@boardroominsiders.com.

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Sharon Gillenwater

About the Author

Sharon Gillenwater

Sharon Gillenwater is the founder and editor-in-chief of Boardroom Insiders, which maintains an extensive database of the most in-depth executive profiles on the market, from Fortune 500 companies to independent non-profits, to help sales and marketing professionals build deeper relationships and close more deals with clients. Gillenwater is a long-time marketing consultant with expertise in marketing strategy, account-based marketing, and CXO engagement programs.